INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I find my right size?

We have a spot on size guide pertaining to every product on the product page. However, if you would like to clarify further feel free to reach out to our customer care to find your right size.

How long will it take for my product to reach me?

We ship your products with utmost care while ensuring a quick delivery. If you reside in
Dubai - Next day delivery
Within UAE - 2 working days
International - 7 working days

What payment methods do you accept?

We accept all major credit cards, Google Pay and Apple Pay.

Can I cancel or change my order?

We process orders quickly, but we’ll do our best to accommodate any changes to your order. You can cancel the order under my account > Orders > Cancel Request or cancel an order by emailing us at orders@izelfashion.com (Visit Contact Us Page) immediately after placing your order.

How can I return my order?

Go to your account settings, click orders and then return order. If you’re finding it difficult contact our customer care or email us at returns@izelfashion.com. Do note, orders have to be returned within 7 days, post which the request will not be accepted.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS